1. What type of products are available on Digizura?
All products on Digizura are digital, such as eBooks, courses, guides, tools, and downloadable files. No physical products are shipped.
2. How will I receive my product after purchase?
After successful payment, your product will be delivered via:
- Email, or
- A download link, or
- Access through your account.
3. How long does it take to receive the product?
Most products are delivered instantly. In some cases, it may take 5–15 minutes due to system delays. If you still don’t receive it, contact us at:
📧 kartickcool1+support@gmail.com
4. Can I download the product again later?
Yes. If a download link is provided, you can use it again in the future. Some products may have limited access, which will be mentioned on the product page.
5. Do you offer refunds on digital products?
Because our products are digital, refunds are generally not available. However, if you face a technical issue or receive an incorrect file, please contact our support team.
6. Is my payment secure?
Yes. All payments on Digizura are processed through secure payment gateways. We do not store your card or UPI details.
7. What should I do if the product doesn’t open or has an error?
If you face any issues with the file or access, email us at:
📧 kartickcool1+support@gmail.com
We will assist you promptly.
8. Can I share the product with others?
No. All digital products are for personal use only. Sharing, reselling, or distributing without permission is strictly prohibited.
9. Is it necessary to create an account?
For some products, creating an account may be required so you can access your content in the future. This will be clearly mentioned on the product page.
10. How can I contact support?
For any questions or issues, you can reach us at:
📧 kartickcool1+support@gmail.com